Transforming Performance Reviews: From Cruise Control to Growth Engine

The end goal of performance reviews is to help employees understand their strengths and weaknesses and improve. Managers often treat these mechanically, while employees are primarily focused on the amount of annual increase they will receive, with little concern for the feedback from their manager. Could it be that by shifting their perspective and recognizing the mutual benefits of open communications and genuine feedback, the performance review can completely transform?

The Definitive Merit Increase Matrix for 2025

The labor market is starting to cool off after record-high pay raises in 2023 and 2024. Last year was the year of the outlier for the banking industry, with some jobs, like IT Business Analyst, seeming to have salary growth of up to 40% over the past two years in at least one national survey.

Nice Workers Can Finish Last

Small to medium-sized financial institutions are typically employee-centric and deeply committed to fostering a positive work culture that values collaboration, empathy, and kindness. Their core values align with the belief that a friendly and supportive environment enhances employee well-being and strengthens customer relationships. However, this can make addressing the delicate balance between niceness and performance challenging.

The AI Revolution

As AI reshapes the financial services industry, banks and credit unions must adapt to remain competitive. The transformation of compensable factors and job duties is inevitable.

Quiet Quitting: The Silent Retention Killer for HR

HR departments and line managers are feeling the growing pressures of supplying adequate work accommodations and effective ways to track performance.

Leading with Empathy: Navigating the Delicate Conversation About Salary Limits

One of the most challenging conversations you may encounter is explaining to employees that their current salary level exceeds the maximum of the pay range, making them ineligible for a salary increase.

Navigating Bonus Disappointment: A Guide for Senior Managers

Most senior managers at financial institutions are accustomed to receiving an annual bonus to recognize the hard work and dedication.

SBA Lending: The Highest Salaries in the Lending Department

Administrator Isabella Casillas Guzman, Head of the U.S. Small Business Administration (SBA) and the voice for America’s 33.2 million small businesses, opened a window of new applications for Small Business Lending Company (SBLC) licenses for the first time in over 40 years.

Suffering from Wage Compression is Optional

Determining if your organization is experiencing wage compression requires a thorough analysis of your employees' compensation levels and the pay structure within the company.
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